سياسة الاستبدال والاسترجاع

Return and Exchange Policy: Contact number 0539609779 In faith and trust in Euphoria and our products, we provide a return and exchange policy that meets your requirements, but you must ensure the following when wishing to exchange or return: In case of an exchange request, the exchange must be made within 3 days from the date of receiving the order and delivering it to the shipping company. Exchange fee within Saudi Arabia: 60 Riyals In case of a return, it must be done within 2 days from the date of receiving the order and delivering it to the shipping company. Return fee within Saudi Arabia: 60 Riyals, deducted from the invoice. Exchange Policy: 1- The customer has the right to exchange the product presented to them by the store within three days of receiving the product, and they do not have the right to exchange the product after three days. 2- To exchange the product, it must be in good condition and not used by the customer. The store has the right to inspect the product before exchanging to ensure its condition. The customer bears the shipping cost if they wish to exchange the product, and in international exchanges, the customer bears all shipping and delivery costs to the shipping company. In case of defects or errors, the consumer will be compensated. The consumer does not have the right to exchange the product in the following cases: 1- If a defect appears in the product due to poor handling by the customer. 2- The customer cannot exchange the product after three days. Return Policy: 1- The customer has the right to return the product presented to them by the store within two days of receiving the product, and they do not have the right after two days. 2- To return the product, it must be in good condition and not used by the customer. The store has the right to inspect the product before returning to ensure its condition. 3- The customer bears the costs of the return process, and in the case of international returns, the customer bears all shipping and delivery costs to the shipping company. In case of defects or errors, the consumer will be compensated. The customer has the right to return the product in the following cases: 1- If a defect appears in the product due to poor handling by the consumer. 2- The customer cannot return after three days of receiving the product.